Terms and conditions
Website and service terms.
Celly LLC DBA One Hour Device Repair. Your approved estimate, intake record and receipt contain the repair-specific terms. Questions can be sent to info@onehourdevicerepair.com or the store handling your device.
Last updated August 27, 2026
Website information
Website prices, timing and availability are illustrative until a technician confirms the exact device, condition, part and store inventory. Errors may be corrected without notice.
Estimates and authorization
We assess the device and provide an estimate before repair. If additional damage changes the scope, price or expected timing, we contact you for further approval. Approval may be documented in writing, electronically or verbally.
Diagnostics and payment
Initial inspection is free for many cases. Advanced diagnostics or disassembly may require a fee, which is disclosed before that work begins. Payment is due when service is completed unless written terms say otherwise.
Data and backups
You are responsible for backing up important information where possible before service. Electronics and storage can fail without warning. We take reasonable precautions but cannot guarantee against existing or subsequent data loss, corruption or unsuccessful recovery.
Parts and warranty
Part options and repair-specific coverage are confirmed before service. Applicable warranties cover qualifying defects in the installed part or workmanship and do not cover new impact, misuse, liquid exposure, unrelated faults, unauthorized modification or third-party repair. Proof of purchase and inspection may be required.
Limitation of liability
To the fullest extent permitted by law, liability related to a repair is limited to the amount paid for that service. We are not responsible for indirect, incidental or consequential losses, lost profit, lost data or loss of use where such limitations are lawful.
Pickup and abandoned devices
We make reasonable attempts to contact customers when a device is ready. A device left uncollected for more than 90 days may be treated as abandoned and disposed of or sold to recover permitted costs, subject to applicable law and any more specific intake terms.
SMS and repair communications
With consent, we may send repair updates, appointment information, missed-call follow-ups, review requests or separately authorized promotional messages through our service system. Message frequency varies and carrier rates may apply. Reply STOP to opt out. Mobile consent data is not shared with third parties for their own marketing.
Third-party names
Manufacturer and product names identify devices OHDR services. Unless explicitly stated and verified, they do not imply endorsement or authorized-service status.
Washington law and disputes
These terms are governed by Washington law without regard to conflict-of-law rules. Disputes are handled under applicable Washington procedures. If one provision is unenforceable, the remaining provisions continue in effect.
Changes and complete agreement
These website terms, together with the approved estimate, intake record and receipt, represent the applicable agreement. We may update the website terms and will publish a revised date. Continued use after an update means the revised website terms apply.
Questions?: Contact the store handling your device before approving service.